Serco - Welfare to Work

Those first steps out of the prison gates are filled with relief, hope, expectation, but what about the next step? That’s where we come in. Serco’s Job Deal programme is focussed on offering ex-offenders a route back into the workplace, using local providers to help former inmates to develop the skills and habits that will boost your employability.
David had been unemployed for a number of years. The boredom, loneliness and frustration that comes from being out of work led him to turn to alcohol, causing the break up of his marriage, and ultimately leaving him behind bars. When he met his Job Deal case manager, Sally, David didn’t know what he wanted to do. Opportunities for unskilled workers were scarce and insecure, but after working through an Action Plan, Sally recommended a railtrack course. After such a long time out of work, it was crucial that they worked on his presentation and communication skills, but David also made the commitment to be drug and alcohol free, a key factor in preventing him from re-offending.
David passed a drug and alcohol test and completed the course. His attitude and willingness to learn impressed the tutors so much that he was recommended to a local railtrack firm and now has a steady job for the first time in three years. Over the next year Serco will work with more than 5,000 ex-offenders like David. We have already helped 450 people into training and 178 ex-offenders have been put back into the workplace. The solutions are tailored to the individual, and we strive to help anyone who wants to change to take those crucial first steps in changing your life for the better.