Provision of Services to Visitors in East & West Midlands and North West England
Reference number: 1551-1-Reducing Reoffending-SE-RFP
Deadline date: 01/11/2011
This deadline is for... Receipt of Expressions of Interest
Value: £500,000 - £1,000,000
Main site of work/delivery: England - East & West Midlands and North West England
Is this suitable for smaller suppliers? Yes
Name of the buying organisation: Ministry of Justice (MoJ) Procurement - CMT L&SE
The Ministry of Justice is seeking Expressions of Interest from Prospective Providers interested in participating in the tender for the provision of Prison Visitors’ Services in the East & West Midlands and North West England.
Prison visitor’s centres offer visitors a wide range of support and information. Prospective Providers will be asked to demonstrate how they would contribute to this and to include links with provision in the community to support the needs of offenders and their families including initiatives such as community budgets.
The Service to be tendered will comprise one or more of the following elements as specified within the Specification, Benchmarking and Costing guidance which can be viewed by following the link provided with this document:
- Visits (to include provision of: refreshments in the Visitors’ centre and visits room; and children play area in the visits room) The Visits Service enables prisoners to maintain contact with friends and family and legal or professional advisers. The service operates in such a way as to provide a decent and conducive environment for the visit, whilst maintaining the appropriate level of security for the establishment. No member of the public, or prisoner should be put at risk as a consequence of a visit to a prisoner. Visits room play areas exist to provide an opportunity for children visiting prisoners to engage in play in sight of their parents, or appropriate accompanying adult, and under the care of suitable staff and/or volunteers.
- Key outcomes • The service supports the maintenance of family ties and outside contacts • The service is decent and supports and enhances the visits experience • Social and Professional visitors and prisoners are, as a minimum, able to meet in person • The service supports the maintenance of security, order and public protection including preventing escapes • All processes support the discharge of Prison’s responsibility to safeguarding children Visits +The play area facility will be available during all the agreed domestic visiting hours.
- Visits Booking: The Visits Booking Service allows Social and Professional visitors to arrange a time whereby they can meet with a specific prisoner. The service quickly and efficiently matches the visitor and prisoner to the available visits capacity and in a way which balances convenience and accessibility for the visitor with the need for efficiency and security.
- Key outcomes • Social and Professional Visitors are able to book a visit • The visits booking process is accessible and user friendly • The visits booking process supports and enhances the visits experience • The visits booking process supports the maintenance of security and public protection.
- Services for visitors and Enrichment Activity. There is an area at each establishment for visitors to wait in prior to a visit and where provision is made for the secure storage of personal possessions and for the anonymous disposal of illicit items. There is opportunity to receive visits and support information and to provide feedback regarding the visits experience. There are refreshments available to purchase during the visit.
- Key outcomes • Visitors to prisoners have a decent, indoor area, in which to sit and wait in prior to a visit. • The service supports and enhances the visits experience • There is opportunity to receive information on a range of issues. • Personal Property can be securely stored and illicit items disposed of. + Refreshments can be purchased. + Facilities for children to play whilst waiting to visit a prisoner. + A family support worker is available to support families.
- Enrichment Activity Maintaining strong relationships with families and children can play a major role in helping offenders to make and sustain changes that help them to avoid re-offending. This is difficult because custody places added strains on family relationships. Key outcomes To provide enrichment activity services that support children or young people with a parent or close relative in prison and offenders who need parenting interventions, family liaison or support.
Length of Contract: 36 months
Contact name: Ame Dada
Address: Procurement Directorate, 2nd Floor Clive House, 70 Petty France, , London,, London,, SW1H 9HD
Telephone: 03000475918
The full Contract Notice has been published on Contracts Finder at:
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